Should we punish those who can't upgrade from IE6?

Written by That Web Guy on 18th June 2009. 11 comments

Should we punish those who can't upgrade from IE6?
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As a supporter of web standards and accessibility, I was recently made aware of my own contradictory stance regarding the support of Internet Explorer 6. Now I know IE6 is a dirty word in the design community and I can hear you all groaning from here at the mere mention, but bear with me for a minute.

Firstly, let me get this out of the way. I despise said browser because of its poor standards support and because of the extra time typically associated with getting things to work as they should. On this very site (and many others) I even have a script that nags IE6 users to upgrade, because frankly the browser isn't worthy of my time. I in no way endorse IE6 as a capable browser, and if you're still using it for no other reason than you're too lazy to upgrade, picture me wagging my finger and shaking my head at you.

Jokes aside, I think there are instances where using IE6 might not be by choice. This unexpected realisation came from the tweet of one of my Twitter 'followers' (I hate using that term - it makes me sound a cult leader) who thought the IE6 nags were obnoxious.

If you're going the extra mile like I did to make life difficult to IE6 users (I not only alerted the IE6 user on every page, but I also denied them access to the page), ask yourself this: What if the user can't upgrade?

It's a legitimate question and one I think deserves exploring. Who are these people that can't upgrade? Here's a few I came up with.

Yeah I made the last two up. I know what you're thinking: None of those people come to your site; and you'd probably be right. So what does this mean in the end? That we need to keep supporting prehistoric browsers just in case? Hell no.

I think it means that at the very least, using an IE6 nag needs to be kept as less obstructive as possible. Brute force never got anyone anywhere...oh wait - that's not true. But gentle persuasion has also been known to work wonders. You could also think about it this way: is it fair to punish the people in this list for being ignorant? Or the people who don't have a choice?

I'll be first to admit that sometimes my personal browser politics can cloud my judgement. But I still firmly believe it's every designer's duty to do their part to eradicate the Internet cancer that is IE6, but consider that we can still achieve that goal in a less offensive manner.

Of course you can be aggressive as you like and I'll respect your choice either way, but I offer this information so we can make an informed decision instead of blindly following our peers.

Is this worth sharing?

That Web Guy

About That Web Guy

That Web Guy (Mikey to his friends) is a veteran web designer based in Perth, Western Australia, and currently Design Director at Perth Web Design. When he's not XHTML'ing or messing around in Photoshop, Mikey can usually be found preaching web standards evangelism onto unsuspecting victims.

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Comments

Jim

Jim

Some excellent points. There are plenty of terminals where I work that I just can't upgrade or even install another browser. Unfortunately IE is the standard browser, we're not even supposed to install the latest revisions when they arrive...

Thursday 18th June 2009 | 05:29 PM Reply Comment URL Profile Back to top

Greg Molyneux

Greg Molyneux

At my company, IE 6 is indeed the defacto browser. And naturally, all internal sites we develop must be designed with this atrocity in mind. As you can imagine, there are zero design standards being practiced here. If it wasn't for work, IE6 would be nothing more than a forgotten bad dream.

That said, all personal browsing at work is done in Firefox, that serves as my sanity safe house during my 9-5. On a side note, I'll be adding the death to IE6 script to my website.

Thursday 18th June 2009 | 11:24 PM Reply Comment URL Profile Back to top

Kim OJ

Kim OJ

It seems that a few of those windows situations of un-updatable IE are amendable by using installing firefox in stead, and I imagine even people who cannot install things on their network might still be able to use a portable firefox solution.

Not knowing how to install a browser is all the more reason to try it.

Friday 19th June 2009 | 07:34 AM Reply Comment URL Profile Back to top

Jim

Jim

Responding to this comment by Kim OJ

Believe it or not I tried that, didn't work. For some reason the "surf boards" we use to connect to the network will not recognize USB drives, but the regular computers will.

Friday 19th June 2009 | 05:09 PM Reply Comment URL Profile Back to top

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Jeff Chapman

Very relevant article. I work as a webmaster and content developer for a site on a corporate intranet that is tied to IE 6. A large percentage of the computers in the organization are still on Windows 2000, and hence cannot upgrade any further. Any contents I develop in this environment have to be IE 6-compatible. I usually end up coding for IE 6, test on Firefox as well, avoid CSS hacks, and use IE conditional comments when there are display differences between the IE versions that some users might be viewing the site with.

Also, while I personally make it a point to keep my browsers up to date (except on testing machines, where I need to intentionally leave older browser versions available), upgrading IE is a big fat thorn in my side. It inevitably requires a reboot and downtime, and the installation process is generally time-consuming. I can totally see why people would not want to even bother upgrading, especially if there are no obvious benefits for the average Joe. If it worked last year, and it worked yesterday, then it should work today.

Saturday 20th June 2009 | 10:26 AM Reply Comment URL Back to top

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Rubén Rojas

The users that can't update the internet explorer can talk to administrator of the networks for he install firefox on machines.

Saturday 20th June 2009 | 12:45 PM Reply Comment URL Back to top

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Digg

Digg have announced they are dropping IE6 support: http://blog.digg.com/?p=878

Saturday 11th July 2009 | 05:49 AM Reply Comment URL Back to top

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Arsen

At our company, security is a top priority, and as such our service does not support IE6. However, we understand that some people at work have no other option other than IE6. As a response, we created a document for them to send to their IT guys which outlines reasons why they should offer an alternative to IE6.

http://www.scribd.com/doc/17681961/Why-Your-Company-Should-Offer-an-Alternative-to-IE6

-Arsen
http://mitto.com
Your Safe and Secure Online Password Manager

Thursday 6th August 2009 | 02:19 PM Reply Comment URL Back to top

Kim OJ

Kim OJ

That's a good document.

Monday 10th August 2009 | 03:55 AM Reply Comment URL Profile Back to top

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Brent

I personally have as many CSS issues with IE7 as I do with 6 if not more. PNG support is the only real improvement for IE7. IE8 comes with an IE7 emulator as acknowledgment of the fact there are still many issues. IE8 has treated me pretty well and its developer tools are pretty solid as well, similar to FF's Firebug.

Saturday 15th August 2009 | 04:56 AM Reply Comment URL Back to top

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Ian

Is it fair to... Yes it is fair to punish them, and with your blessings I will begin my campaign of blood and terror.

Friday 18th June 2010 | 04:10 PM Reply Comment URL Back to top

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